See What Others Are
Saying About Us

By John Pegueros on Jun 17, 2019

Never again

By Trevor F. on Jun 13, 2019

I really like my new radio and the fact that they were able to get it done in one afternoon was nice. However, I was told a week earlier that it would be about $200 cheaper than it actually ended up being. The man who told me the cost when I went in for an estimate didn't even ask to see my vehicle. Even when I asked, are you sure, he just assured me that it would be a certain price. When I went in to have it done, I decided to get speakers as well because it was going to be cheaper than I anticipated in the first place. Now, even without me adding the speakers, it was so much more money. They also cracked one of my original speakers and then tried gluing it back together. I gess it is as good as they could get it. They never told me that they cracked it too, I just noticed it on my own. A little unprofessional, but overall, I am glad to have an updated radio.

By David Borowiak on Jun 05, 2019

By Bargain Medical on Jun 05, 2019

These guys took care of me. Kinda... But do know: if you buy your equipment elsewhere they will charge you for anything they can. Sadly, I asked them to install something a certain way and they told me they would. When I picked my truck up come to find out they didn't. They offered for me to bring my truck back and they would fix it for free.. but I had to drive a hour out of town to visit them and drop off my truck. Then get a ride back. So I spent 4 hours in travel to get this work done only to find out it wasn't done the right way. And I would need to bring it back again. For that they are getting 3 stars and not 4. 4 starts for quality vs price. Had they not charged me nearly $700 to install a deck, camera and xm radio they could of gotten a higher rating. The only time I will ever return is if they have some sale on something I want with a free install.. otherwise this place is just a place to spend a high amount of money.

By Jalen Jackson on Jun 01, 2019

Make sure you check in with Jesus he'll take care of all your audio needs!

By Alejandro M. on May 10, 2019

I took my car to get a new stereo installed decide to change it and get another one I had my brother switch out the stereos when we took the stereo out there was broken clips there was a hole drilled that didn't have anything running threw it. I will never go back to this place again paid 400 dollars for sloppy ass work.. If your thinking of going to this place I will think twice they don't care about the cars they work on

By Audra Landers on Apr 30, 2019

They did a great job. Everything worked famously.

By emmanuel taylor on Apr 15, 2019

By Kirk Pangus on Apr 13, 2019

Nice guys, did a good job with a (mid range cost) stereo install.

By Michael Hops on Apr 07, 2019

Jesus and the folks are AMAZING!! Not only did they do an incredible job putting together a great sound, they helped me get the truck running!! Thank you to everyone who made my dad's truck sound great and for the fantastic customer service!!

By Ray A. on Apr 07, 2019

Went in spent $1300 on a new subwoofer set up. Got the car back install was REALLY SLOPPY. My back seat was left undone. The system ended up pulling too many amps from the battery and alternator had to replace both still didn't work right. Returned the system now I don't even have sound coming out of my stock speakers. Took the car back spoke with the manager he said it's my problem now since his system is no longer in the car. Everything in my car worked until I took it into them. The manager told me to take my car into the dealer and have them diagnose it. I had just referred them business. I quickly changed that referral. DONT TAKE YOUR CAR THERE. Do yourself a favor and go somewhere else!!!!!!

By Sara C on Apr 05, 2019

Great place to get work done on your car. Go see George he's awesome!

By Shanda Oriol on Apr 05, 2019

This place made my head hurt. It started off harmless enough. I called to see how much an install of a stereo, that my boyfriend already bought me, would be. The person that I spoke to asked me the normal questions. Year, make, model, trim, and the stereo I wanted to have installed. The gentleman came up with a quote of $250. Ok, perfect. Boyfriend and I go down to secure an appointment for install. We walked in and immediately was assisted by a gentleman named Jesus. Immediately, when I told Jesus what my stereo was he started bashing it and tried talking us into a different brand. The stereo I purchased was $300. The one he was trying to talk us into was $479. In the world of stereos, not a big difference. Somehow though, a radio and install that would have been 550, with my stereo, turned into an over $900 proposal. When I asked how in the world they came up with that amount, Jesus just started throwing numbers out. In frustration, I asked him, not counting the cost of the radios, where was the difference in install and parts. Jesus couldn't explain, some guy John couldn't explain, nobody could explain. This place made both of us frustrated. If you're good at math, dont go here.

By Gregory Fuchs on Mar 28, 2019

Expensive

By Geoffrey Godfrey on Mar 28, 2019

Great install and even better help from Jesus. Loved the expierence and quality job. I would def go back for any other work for sure.

By Dave Taylor on Mar 24, 2019

I will never go to this place again. What a disaster. I could of done a better install blindfolded.

By Rachel A. on Mar 21, 2019

Jon & his crew replaced my factory MyFordTouch system when no one else could!

The APIM (accessory protocol interface module) in my 2012 Ford Focus died, leaving me a blank screen and no sound in my vehicle. After a trip to the dealership I learned that just to get sound they would have to replace the factory system, which alone costs $600 before installation and laborI wasn't looking to pay that much for an 8-year-old system so I started saving money and I went to four different audio specialists who all said the same thing: "THERE IS NO INSTALLATION KIT FOR MYFORDTOUCH. WE CAN'T DO IT." (Except one guy quoted me $1000 without looking up any information about the vehicle... )

Then I went to Audio Express. They were immediately intrigued by the situation and said they would love to take on the challenge. I brought my car in after work the next day, and they immediately got to work. Within an hour, they found a solution and let me know it could be done.  Not only that, but they were able to upgrade my system to a new CarPlay compatible model that connects to my iPhone in ways MyFordTouch never could. Most importantly, I had SOUND!

Lastly, the new system didn't quite fit in the space of the 8 inch touchscreen, which I said was fine by me, but they weren't satisfied until everything was perfect. So I brought the car in one last time and not only did they make it fit seamlessly, they were able to connect it to my STEERING WHEEL CONTROLS which was one more thing the other audio "experts" said could not be done.

I cannot  thank them enough for their patience and willingness not only to do the IMPOSSIBLE, but to do it RIGHT, and for a GREAT VALUE

NEED HELP WITH YOUR AUDIO? GO SEE THEM. NOW.

Before & After below!

By Rachel Armock on Mar 21, 2019

Jon & his crew replaced my factory MyFordTouch system when no one else could! ?? The APIM (accessory protocol interface module) in my 2012 Ford Focus died, leaving me a blank screen and no sound in my vehicle. After a trip to the dealership I learned that just to get sound they would have to replace the factory system, which alone costs $600 before installation and labor??I wasn’t looking to pay that much for an 8-year-old system so I started saving money and I went to four different audio specialists who all said the same thing: “THERE IS NO INSTALLATION KIT FOR MYFORDTOUCH. WE CAN’T DO IT.” (Except one guy quoted me $1000 without looking up any information about the vehicle... ?) Then I went to Audio Express. They were immediately intrigued by the situation and said they would love to take on the challenge. ?I brought my car in after work the next day, and they immediately got to work. Within an hour, they found a solution and let me know it could be done. ? Not only that, but they were able to upgrade my system to a new CarPlay compatible model that connects to my iPhone in ways MyFordTouch never could. Most importantly, I had SOUND! ?? Lastly, the new system didn’t quite fit in the space of the 8 inch touchscreen, which I said was fine by me, but they weren’t satisfied until everything was perfect. So I brought the car in one last time and not only did they make it fit seamlessly, they were able to connect it to my STEERING WHEEL CONTROLS which was one more thing the other audio “experts” said could not be done. I cannot thank them enough for their patience and willingness not only to do the IMPOSSIBLE, but to do it RIGHT, and for a GREAT VALUE ?? ?NEED HELP WITH YOUR AUDIO? GO SEE THEM. NOW. ? Before & After below!

By Rachel Armock on Mar 21, 2019

By Shannon B. on Mar 14, 2019

I went here to have a stereo put into my son's handicap Van and they broke a heater cord pulling wire through  And then rigged it to make my dealership look like they were lying. Needless to say my dealership is fixing my Van for free while audio express did nothing for me.  I will be calling the corporate manager for the one on Oracle and River.